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Customer Service

Providing excellent Customer Service to our clients throughout Northern Ireland is at the heart of everything we do and our team is built around that promise.

Joe McCrystal our sales manager and his team will work with you in providing everything from a complete bespoke consultancy package to a single pick up service.

From there our customer service staff team lead by Joanne Caldwell give you direct contact with someone who knows your account and whose job it is to make sure all your waste management needs are answered.

Our dedicated Health and Safety Welfare Officer ensures that our employees are professionally trained to support safe interaction in and around your premises.

All our drivers and collection staff come to your workplace in uniform and are trained to work with you and be flexible in responding to your needs. This is measured on a monthly basis with each driver scored on customer feedback and incentivised to deliver excellent customer service.

Our vehicles are regularly cleaned and we believe they reflect our passion for excellence in the quality of service we deliver.